Cloud Computing is a new way of delivering Information Technology to businesses and consumers. In essence, it removes the need for a customer to purchase, install, support and maintain their own back-end I.T. infrastructure.

A Cloud Services Partner provides the customer with back-end servers, storage, networking, support and software. This allows the customer to pay for their I.T. services on-demand in the form of a low cost, monthly service charge.

Cloud Services are increasingly being categorised as Public (shared multi-tenanted I.T. resources which are usually accessed over the Internet) and Private (dedicated, individual customer managed I.T. resources) which can be both Internet facing and Private.

Why Is Cloud Computing Becoming Popular?

The business and technology landscape has undergone significant change because of:

1. The ability to rent software on a monthly basis.
2. The dominance of the Internet in business activities.
3. Increasing bandwidth and quality of communications services.
4. The need to access business applications and services, 24x7, regardless of location or device.
5. The convergence of voice, data and the Internet into a single service.
6. The introduction of scalable virtualisation and storage technologies.
7. The growing migration of I.T. services to the Data Centre.
8. The commoditisation and standardisation of technologies.
9. Business pressure to deliver I.T. capacity and resources – faster, at lower costs and with reduced risk to the business.

Why Would A Business Want To Use Knowledge Cloud Computing Services?

There are number of business reasons for using Cloud Computing Services, but the most popular are:-

1. To remove the ongoing high capital investment costs and risks associated with the purchase of I.T. infrastructure - thus allowing the business to free up capital.
2. I.T. can be budgeted for on a fixed and predictable basis, similar to that of a utility bill.
3. Cloud Computing provides the business with advanced I.T. infrastructure and services that would be too costly to provide in-house.
4. Massively reduces the operational and financial risks associated with implementing new technologies.
5. Provides the business with a flexible, on-demand I.T. service delivery model, which can be implemented in hours, rather than months.
6. Delivers improved service levels by providing a business with robust Service Level Guarantees, which would be too costly to match in-house.
7. Allows an organisation to focus on business growth without the distraction of managing complex technology issues.

What Are The Business Benefits of Using Knowledge I.T’s Cloud Computing Services?

1. Removes the need to fund I.T. using business capital.
2. Improves I.T. budgeting and controls I.T. overheads.
3. Reduces business risk & exposure in technology deployments.
4. Enhances I.T. service levels and improves technology reliability.
5. Reduces ongoing operational and support overheads.
6. Consolidates I.T. suppliers and bills.
7. Simplifies I.T. administration.
8. Enhances network resilience and security.

Why Would I Choose Knowledge To Deliver My Cloud Computing Services?

Knowledge has over 25 years experience in the I.T. industry and many of the UK’s leading companies rely our technology expertise to support their I.T. investments. Our services span Data Centres, LAN & WAN networking together with Internet, Server & Storage infrastructures.

Knowledge carries over 200 multi-vendor industry accreditations including HP, Cisco, Emc, Microsoft and VMware. Knowledge is also one of the very few Cloud infrastructure providers to fully own, manage, operate and support their entire Cloud infrastructure.

Knowledge infrastructure assets include a fibre optic, wide area network infrastructure to connect into, together with the attached Data Centre facilities that house your equipment. It’s a service delivery package that inspires service confidence by controlling and supporting every layer of your I.T. service.

Do Knowledge Cloud Services Come With A Service Level Guarantee?

Yes, Knowledge Cloud services come with a comprehensive Service Level Agreement and Service Level Guarantee that ensures we will always perform to your expectations. We offer a 99.9% service availability guarantee as standard and we can bespoke service level guarantees for customers who require even higher levels of uptime, service and support.

How Are Knowledge Cloud Services Paid For?

Cloud services are typically billed monthly or quarterly in advance, by direct debit for the I.T. services provided. Customers can pay on a “per user” or “per technology service” delivered. It’s a simple, cost efficient capital cost free way for your business to access high quality, enterprise technology assets and services.

What To Do Next?

Contact Knowledge on 0845 142 0020 and ask to speak with one of our Cloud Service specialists who will be able to advise you on how maximise the business benefits a Knowledge Cloud Service has to offer.