Knowledge Data Centres
As organisations increasingly deploy technology to drive business performance, improve productivity and open up new customer opportunities, the environment in which that technology resides is becoming of critical importance to the business.

Providing a secure, fault tolerant and scalable environment for a constantly changing and expanding ICT function is a huge business challenge. Physical space, security, power, cooling, network connectivity, service availability and network fault tolerance are all essential service requirements. If your supporting utilities or communications services fail, then the businesses ability to trade will be severely compromised.

Knowledge data centres have been designed from the ground up to meet the challenges associated with delivering 99.99% ICT service availability. Our Tier Three accredited data centres provide redundant power systems, advanced environmental management controls and multi tier security protection systems. Dark fibre communications connectivity, with network neutral route diversity and multi-peer Internet connectivity, provides our customers with exceptional levels of performance, reliability and scalability.

Safe & Secure
Our Safe & Secure ICT security blueprint provides our data centre clients with a comprehensive, robust and multi-layered security model to deliver effective and resilient network protection services.

Registered to ISO 27001 Information Security standards our Safe & Secure security blueprint protects the physical, network and data layers of your data centre services. Our data centre solutions are designed and delivered by our own highly experienced industry accredited security engineers, so you can rest assured that your ICT services are in the safest of hands.

Quality Assured So You Can Rest Assured
You need to know that your data centre services partner shares the same ethos to quality and service as you do. This is a vitally important factor in any long term relationship. That is why we have committed ourselves to delivering to the highest standards in the industry. Our support services are delivered by ITIL accredited service personnel to ISO 9001 quality management standards. Our commitment to Total Quality Management across our entire business, clearly sets us apart from our industry peers and provides our clients with absolute service confidence.

Service Choice & Business Flexibility
We are committed to delivering the ICT services you need to maximise your business potential. You can choose from a range of award winning service delivery packages or ask us to bespoke a solution to match your specific business needs, either way you can rely on Knowledge to work with you every step of the way to ensure you receive maximum value from your technology investments.

Data Centre Service Packages:-

• Hardware Co-Location
• Applications Hosting
• Software as a Service (SaaS)
• Hosted Telephony
• LAN & WAN Infrastructure Provision
• Internet / ADSL / Leased Line / IP VPN / Ethernet Circuit Provision
• Managed SSL / VPN / Thin Client / Remote Access Services
• Disaster Recovery, Business Continuity & Office Relocation Services
• High Availability Solutions Ð Off-site Backups, Real Time Data Replication, Applications Fail-over, Site to Site & SAN to SAN systems mirroring

Guaranteed Network Availability
Full data triangulation over a dark fibre infrastructure, along with route diversity and multiple Internet connection gateways makes our communications network one of the most robust and reliable in the industry.

Our multi-fibre core network is delivered using next generation infrastructure technology and allows Knowledge to provide a 99.99% SLA network service availability guarantee to our data centre clients.

Our ability to house your technology services within robust and secure data centre facilities connected to a fault resilient, high speed and scalable multi-service communications infrastructure provides our clients with the ideal technology environment on which to build successful business.

Award Winning Service & Expertise
Delivering an award winning and comprehensive set of ICT and Network access services requires both in-depth network expertise and a comprehensive business support infrastructure. Our Network Operations Centre (NOC) provides our clients with 24/7/365 access to industry accredited network experts who are dedicated to ensuring you receive the highest levels of support from your data centre services with us.

Our technical and service delivery capabilities has afforded us some of the industries highest technical certifications; including Microsoft as a Gold Partner, HP as a Preferred Business Partner, Cisco as a Premier Partner and EMC as a VMware Enterprise Partner. Dedicated industry expertise comes as standard with all our technology services.

Successful Partnerships
The opportunity to combine your successful business expertise with our strong and robust technology capabilities presents our organisations with the opportunity to create a compelling and formidable business partnership for our mutual success.

Contact Knowledge I.T today on 0191 417 0099 for a free no obligation technology review with one of our ICT consultants

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