Quality Statement

Knowledge I.T’s commitment to Total Quality Management (TQM) across our entire business clearly sets us apart from our industry peers and provides our clients with absolute service confidence.

We are an ISO 9001 and ISO 27001 (Information Security Management System), BSI Certified Organisation, we have registered for and are currently working towards BS 25999 Business Continuity Certification.

Knowledge I.T is a Network Solutions Provider that delivers intuitive business solutions that integrate ICT, business applications and the Internet. This provides its clients with a robust I.T. infrastructure from which to conduct successful business.

The Knowledge I.T Business Management System is driven by the objective of providing consistent Service Excellence in the deployment of our services and products in order to meet or exceed the requirements of its customers and Quality standard parameters.

An electronic Business Management System exists conforming to the requirements of BS ISO 9001:2008. These standards provide the framework that underpins the ‘Service Excellence’ commitment and ethos of the organisation. The system is managed and reviewed by our Service Excellence Team comprised of executive management and individual employees in order to establish, review and communicate our quality objectives.

A commitment for continual improvement is embraced throughout the entire organisation involving participation of all levels of management, staff and other interested parties.

All personnel understand the requirements of this policy by the way of training, company seminars, and electronic updates through our Business Management Quality portal.

The quality system objectives and effectiveness will be reviewed annually by the Senior Management Team whereupon the full system including this policy is reviewed for continuing suitability.